Paws and Connect: Reach Out to Us!

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Got a question about a property listing?

If you have an enquiry about booking a property,  please contact the host directly via the property listing.

Host FAQs

How do I edit my property/field listing?

Log in, go to “My Listings,” select the listing, and click “Edit” to update details.

How do I sync my calendar with third-party platforms?

Navigate to “Calendar Sync” and add your iCal link to synchronise availability with other booking platforms.

How many images can I add to my listing?

Hosts can add multiple high-quality images to showcase the property. Please ensure to compress you images to reduce the file size before adding.

Can I accept bookings directly from Reactive Dog Holidays?

Guests can request bookings, but final reservations and payments are managed on your preferred booking platform.

How do I set rules and requirements for guests?

In “Listing Settings,” specify property rules, pet policies, and guest requirements.

How do I receive payments from bookings?

Payments are handled through your chosen booking platform. Make sure it’s linked in your listing description.

Guest FAQs

How do I message a host about their listing?

Use the “Contact Host” option on each listing to ask questions or clarify details before booking.

How do I favourite a property or field?

Click the heart icon on any listing to save it to your favourites for easy access.

Can I book a property/field directly on Reactive Dog Holidays?

You can request a booking, but the final booking is completed on the host’s selected booking platform.

How do I view my booking details and status?

Log into your account and check “My Bookings” for all booking information.

Can I cancel a booking, and what is the refund policy?

Cancellations and refunds depend on the host’s policy, viewable on each listing page. Contact the host with questions.

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