1. Introduction
We are Reactive Dog Holidays Ltd (“Company”, “We”, “Our”), a company registered in England and Wales 15186353, whose registered address is at 71-75 Shelton Street, London, WC2H 9JQ.
The Company owns and operates a website https://www.reactivedogholidays.co.uk (“Website”).
The Website is a resource for all those who have, look after and or handle dogs (“You”) and We aim to provide an open resource via Our Website for information and locations of dog-friendly places specifically for reactive dogs in hospitality, tourism and leisure.
We understand that every dog is unique whether they be reactive and or anxious or perhaps an XL Bully type who just needs a dog friendly location to visit!
We work with different travel, tourism, hospitality, and dog-related businesses (“Business Owners”) via the Website. If you work in these fields, please see Our Business Owner Terms.
We have a few rules regarding your use of our Website which we call “Terms”. Please read them carefully before you start to use Our Website. By using Our Site You accept these Terms and You agree to comply with them. If You do not agree to these terms, You must not use Our Website.
2. Other Applicable Terms
We refer in these Terms to our Privacy Policy which will also apply to your use of this Website. This sets out the Terms on which We process any personal data We collect from you, or that you provide to Us, as well as information about the cookies on our Website and laid out in Our Cookie Policy. By using Our Website, You consent to Us processing your data and You warrant that all data provided by You is accurate.
When you follow any third-party link via Our Website to make any booking, third party terms will apply, and We will explain further in these Terms.
3. Changes to these Terms/Website
We may revise these Terms at any time by amending this URL. Please check this URL from time to time to take notice of any changes We make, as they are binding on You.
We also update Our Website on a regular basis and the content is ever changing. However, please note that any of the content on Our Website may be out of date at any given time and we are under no obligation to update it. Any amended advertised prices and conditions are between You and the Business Owner and not the Company.
We do not guarantee that Our Website, or any content on it, will be free from errors or omissions.
4. Access to our Site
Unless stated otherwise Our Website is made available free of charge.
We do not guarantee that Our Website, or any content or functionality on it, will always be available or be uninterrupted. Access to Our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or ay part of our Website without notice. We will not be liable to You if for any reason Our Site is unavailable at any time or for any period.
All content included on Our Website and the copyright and other intellectual property rights in that content belongs to or has been licensed by Us, unless specifically labelled otherwise. All content is protected by applicable United Kingdom and international intellectual property laws and treaties.
5. Viruses, Malware, and Security
We exercise reasonable skill and care to ensure that Our Website is secure and free from viruses and malware; however, We do not guarantee that this is the case.
You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Website.
You must not attempt to gain unauthorised access to any part of Our Website, the server on which Our Website is stored, or any other server, computer, or database connected to Our Website.
You must not attack Our Website by means of a denial of service attack, a distributed denial of service attack, or by any other means.
By breaching the provisions of this clause 5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Website will cease immediately in the event of such a breach.
6. User Types
There are two types of Users who access Our Website:
- “Business Owners” who list via Our Website and detail their travel, tourism, hospitality and dog-related businesses.
- “You” who searches for information, listings, bookings and clicks on Business Owners third party links to make a “Booking”.
Business Owners are subject to separate Business Owner Terms which will prevail over these Terms in the event of any conflict.
7. Business Owner Terms
We are not an agent of any Business Owner and We do not act as an intermediary between You and the Business Owner. We only provide information, and any contract would be between You and a Business Owner.
Any legal contract for a Booking is between you and a Business Owner and there is no contract with Us. The Business Owner’s booking conditions apply.
We do not hold any money on behalf of the Business Owner.
We have no control over external websites and Business Owners are solely responsible for their own content and information presented. We recommend only! No such recommendations are intended to be an endorsement/statement that the information contained therein is accurate. You must conduct your own research to ensure You have all the information You need.
8. Third Party Links – Business Owners
When you purchase via a third-party Business Owner link, We may earn a commission/financial reward but that is between Us and the Business Owner and subject to Business Owner Terms.
Any commission/financial reward does not influence any content on Our Website and supports Our business enabling Us to find more places for You to take your dog! There is no need for You to click on any links. Business Owners are listed based on Our personal experiences, recommendations and preferences.
We will also state when We use an affiliate link and they can be found on Our Website, blogs, social media channels, banner advertising and listings.
None of the information on Our Website should be construed as professional advice – personal recommendations, opinions and reviews only!
9. Sponsorship
From time to time, You will see sponsored posts and or banners on Our Website and social media channels as above. We are not liable for any of the information conveyed via those posts.
10. Dangerous Dogs Act 1991 and Other Legislation
We are passionate about reactive dogs however if you use Our Website You must have the ability to control your dog in public. If you own a dangerous dog as laid down by the Dangerous Dogs Act 1991 or any other legislation including The Dangerous Dogs (Exemption Schemes and Miscellaneous Provisions) (England and Wales) Order 2023 You are under a duty to prove it is not a banned type and hold appropriate certificates of exemption. The Company holds no liability here nor can the Company provide any advice. You must obtain the prior consent of any Business Owner before taking a dog and this is between You and the Business Owner.
11. Governing Law and Jurisdiction
These Terms are drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Terms.
12. Validity
In the event that a court finds a condition in these Terms is illegal and void, the illegal and void provision will be severed from the remainder of the Terms, which will continue to be valid and have full force and effect.